Taxman
Now this couple really got on my last nerve. Bonnie & ClydeAugust 24, 2006like it too), but anyone who works in a library knows to expect that now and then.
"We need to use the computer...need some tax forms."
"Tax forms are available upstairs for free, but you must pay for any computer prints you make. What forms are you needing?"
"Our W-2s." Needless to say, such forms are not available online, but Bonnie & Clyde decided to ignore me and "check their email" anyway.
What happened next still grosses me out whenever I tell it. BAugust 24, 2006-Only computer to search fruitlessly for her W-2, as well as my telephone to complain to a well-known Financial Advisors group.
When she would need help, she'd call me over, and I'd begin by telling Bonnie that (a) I'm not legally permitted to advise her on such forms, (b) her W-2 would only be available from her employer, and (c) that she was using the 15 minute Email-Only computer. I doubt that she heard me in between nuding Clyde to stop snoring and flicking the ear mites that bothered her from her ear to my face.
Clyde woke up and asked a couple unique questions: "Can I buy a blank W-2 from you?...If I get a blank one, can't I just copy the information from my 2003 W-2 to my 2004 W-2?" Sadly, no, Clyde, to both questions.
After five hours, I finally convinced them to try her employer for the form...but they continued to try the library.
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